- Processing Time: All orders are processed within 7 – 9 business days. It takes 1 – 3 business days to ship your order from our warehouse to logistics companies.
- Shipping Time: You will receive your order from 14 – 25 business days (depends on the destination) from the date that it is shipped out, not the date when the order is placed. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
- Normally the customers will receive the goods from 15 – 28 working days (excluding order Processing Time).
- Order cutoff time: 10:00 PM – (GMT-08:00) Pacific Standard Time (Los Angeles). For orders processed after cutoff time, one day gets added to the delivery time estimate.
- Shipping Cost:
+ Standard shipping: $6.99.
+ FREE SHIPPING for ALL ORDERS over $150
Warehouse Address : 17224 S. Figueroa Street, Gardena, California (CA) 90248
Our office hours: Mon – Sat: 9AM – 5PM EST. We’re always happy to help!
WRONG ADDRESS DISCLAIMER:
It is the responsibility of the buyer to make sure that she or he enters the address correctly. We cannot guarantee address changes due to strict shipping schedule. Please double-check the address you are entering, as we will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.
If your order is already processing or has already shipped, we cannot change the address and the only thing we can do is wait to see if the package gets returned back to us. In that case, we will be able to provide you with an exchange or refund.